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How winnersbet Handles Your Personal Information

Your account at winnersbet involves real personal data — your name, contact details, payment methods like PayPal and Venmo, and your activity on our platform. This policy explains exactly what we collect, why we collect it, and what you can do about it.

Data collected at signupPayPal, Venmo, Play+ transaction recordsCookie and device trackingYour right to request deletionContact us to update your info
winnersbet How winnersbet Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

Questions about your personal data don't need to sit unanswered. Our account support team handles privacy requests directly — whether you want to see what we hold, correct something, or ask us to remove your data. Reach out through any of the channels below and we'll respond to data-related requests in writing.

Live Chat Start a chat session inside your account dashboard. Use this for quick questions about what data is tied to your profile or a specific PayPal transaction.
Email Support Send a detailed privacy request to our support address. Include your registered email and the specific data action you're requesting — access, correction, or deletion.
Account Settings Some data updates — like your email address or linked Venmo account — can be changed directly inside your account settings without contacting support.
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply security measures at every stage — from the moment you enter your Play+ card number to when we process a withdrawal back to your PayPal account. Here's how the key areas of data handling work on our platform.

Cookies and Tracking

We use cookies to keep you logged in on mobile, remember your session preferences, and measure how sections of the platform are used. You can manage cookie settings through your browser at any time.

Payment Data Security

Card and wallet credentials pass through encrypted channels. We store only the transaction reference returned by PayPal, Venmo, or Play+ — never your full card number or account password.

Data Retention Policy

Your account data is kept while your account is open and for the period state law requires after closure. Once the retention window closes, personal records are deleted from our active systems.

Requesting Changes or Deletion

Submit a written request via email or live chat. We verify your identity before acting on any data request, then confirm the outcome in writing within a reasonable timeframe.

Your Privacy Rights — Common Questions Answered

These are the questions we hear most often about how we handle personal data. If yours isn't here, our live chat or email support team can walk you through anything specific to your account.

We collect your name, email, date of birth, and a government-issued ID for identity verification. Your device type and IP address are also logged each time you access the platform.

No. When you pay through PayPal or Venmo, the transaction is handled by those platforms directly. We only store the reference number they return — never your login credentials or full account details.

Yes. Send a written request to our support email with your registered account address. We'll verify your identity first, then provide a summary of the data we hold on file for your account.

Submit a deletion request through live chat or email support. We'll process it after identity verification. Note that some records must be retained for the period required by applicable state law.

Only where necessary to complete a service you initiated — for example, sharing a transaction reference with PayPal or Play+ to process your withdrawal. We do not sell personal data for marketing purposes.

We retain your data for the period required under the applicable law in your state after account closure. Once that window passes, personal records are deleted from our active systems.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.